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  2. Software
  3. General (EN)

General (EN)

  • (EN) About the Tapkey App.
  • (EN) Is Tapkey secure?
  • (EN) What is BLE?
  • (EN) What is NFC?
  • (EN) Do Tapkey-compatible products require internet connectivity?
  • (EN) Do Tapkey-compatible products support Bluetooth?
  • (EN) Do Tapkey-compatible products work with iPhones?
  • (EN) How can I give feedback about the Tapkey app?
  • (EN) How do I reset my password?
  • (EN) Why should I use my Google account as an authentication method?
  • (EN) Can I use my smartphone keys from any smartphone?
  • (EN) What should I do if my NFC transponder is lost or stolen?
  • (EN) Can I unlock without internet connectivity?
  • (EN) What should I do if I lose or change my phone?
  • (EN) What firmware version does my lock have?
  • (EN) I was granted access. What's next?
  • (EN) How many keys can I save/use with Tapkey?
  • (EN) I can't receive smartphone keys.
  • (EN) Help! Not all log entries are displayed in the access log.
  • (EN) Can I use any NFC transponder with Tapkey?
  • (EN) What's the difference between NFC Tags, Cards, Stickers and Wristbands?
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