The Office Mode feature allows doors to be kept permanently open (e.g., during office hours). Find out here how you can unlock using the Office Mode.
You will most likely see one of the following views in the Tapkey app. If not, you don't have permission to permanently open locks. And if you have never used the Tapkey app before, please also take a look at this article.
1. This means you have unrestricted permission with Office Mode.
Using BLE, the lock is opened by clicking on the Unlock symbol (the upper semicircle). If you want to close the lock again, you can do this by clicking on the Lock symbol (the lower semicircle).
Using NFC, the lock is opened by putting the phone near the lock and waiting for it to unlock. While you do have to unlock your phone, there is no need to start the Tapkey app. After this, the door stays open until you put your phone near the lock again, thus locking it again. Of course, you can also close the door using BLE.
2. This means you have restricted permissions with Office Mode. This view is displayed when the permission has time restrictions. In this case, the lock can only be opened within an authorized period of time (e.g. during office hours). At the end of the respective period, the lock is automatically closed again.
Using BLE, the lock is opened by clicking on the Unlock symbol (the upper semicircle) opens the lock. If you want to close the lock before the end of the respective period, you can do this by clicking on the Lock symbol (the lower semicircle).
Using NFC, the lock is opened by putting the phone near the lock and waiting for it to unlock. While you do have to unlock your phone, there is no need to start the Tapkey app. After this, the door stays open until your time restriction is over, it then locks automatically.
3. Already Open: If you try to open a lock that is already open, the app displays the message “Already Open”. In this case, the time of the door being locked again is not updated and remains unchanged.
For example, if user Anna opened the lock with the restriction that it closes again at 6 p.m. and user Ben then opens it with unrestricted access, the lock will still be locked at 6 p.m.
Congratulations, you have successfully unlocked!