Submit a request
Sign in
Help Center
Hardware
General (EN)
General (EN)
(EN) Do Tapkey-enabled locks have an emergency unlocking mechanism?
(EN) What if someone breaks off the outer knob?
(EN) Why is my smart lock blinking green without me doing anything?
(EN) What happens if the battery is empty?
(EN) How to replace a battery.
(EN) How to restart your smart lock.
