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General

  • How do I change my payment details in the Tapkey app?
  • Is the Tapkey app for free?
  • About the Tapkey App.
  • Is Tapkey secure?
  • What is BLE?
  • What is NFC?
  • Do Tapkey-compatible products require internet connectivity?
  • Do Tapkey-compatible products support Bluetooth?
  • Do Tapkey-compatible products work with iPhones?
  • How can I give feedback about the Tapkey app?
  • How do I reset my password?
  • Why should I use my Google account as an authentication method?
  • Can I unlock without internet connectivity?
  • What should I do if I lose or change my phone?
  • What firmware version does my lock have?
  • I was granted access. What's next?
  • How many keys can I save/use with Tapkey?
  • I can't receive smartphone keys.
  • Help! Not all log entries are displayed in the access log.
  • What's the difference between NFC Tags, Cards, Stickers and Wristbands?
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